uses, discloses, transfers, and stores User information. Users are advised
to familiarize themselves with Jigserv privacy practices.
By mere use of the Portal, the User expressly consents to Jigserv’s use
and disclosure of User’s Personal Information in accordance with this
inconsistency or ambiguity, shall prevail.
1. Collection and Use of Personal Information
1.1. “Personal Information” is data that can be used to identify or
contact a single person.
1.2. When Users register on Jigserv, they shall provide Jigserv their
contact information, including their name, date of birth, telephone
number, gender and email address. Some parts of this information is
available on the users profile which is publicly viewable. User can view
the parts of the data that is viewable on the User Profile.
1.3. Jigserv uses the information to send Users updates about their
orders, questionnaires to measure User satisfaction with Jigserv
Services and announcements about new services that Jigserv may offer.
Users are also required to provide their billing address as well as
credit/debit card details. Jigserv uses this information only for
billing purposes. For Users’ convenience, Jigserv saves billing
information in case Users want to avail Jigserv Services again
1.4. Jigserv may occasionally hire other companies to provide limited
services on its behalf, including answering User questions about
services and sending postal mail. Jigserv will only provide those
companies the information they need to deliver the service, and they are
prohibited from using that information for any other purpose.
1.5. Jigserv may also use Personal Information for internal purposes
such as auditing, data analysis, and research to improve Jigserv
1.6. Users may browse the Portal without disclosing to Jigserv who they
are or revealing any Personal Information about themselves. However,
Users may not be able to access certain parts of the Portal if they
chose to do so.
1.7. Jigserv will occasionally ask the Users to complete optional online
surveys. These surveys may ask the Users for contact information and
demographic information (like zip code, age, or income level). Jigserv
uses this data to tailor User experience on the Portal, providing the
Users with content that Jigserv thinks Users might be interested in and
to display content according to User preferences.
2. Manner of dealing with Personal Information
2.1. Jigserv gathers some information automatically and stores it in log
files. This information includes Internet Protocol (IP) addresses,
browser type and language, Internet Service Provider (ISP), referring
and exit pages, operating system, date/time stamp, and clickstream data.
2.2. Jigserv uses this information to understand and analyze trends, to
administer the Portal, to learn about user behavior on the Portal, and
to gather demographic information about Jigserv user base as a whole.
Jigserv may use this information in its marketing and advertising
2.3. Jigserv uses Personal Information to provide services requested by
the User. Jigserv will provide the User with an opportunity to exercise
an opt-out choice if they do not want to provide such Personal
Information. Jigserv uses User’s Personal Information to resolve
disputes; troubleshoot problems; help promote a safe service; collect
money; measure consumer interest in Vendor Services, inform the User
about online and offline offers, Jigserv Services, and updates;
customize User experience; detect and protect Jigserv against error,
fraud and other criminal activity; enforce Jigserv terms and conditions;
and as otherwise described to the User at the time of collection.
3. Determining and Sharing Location
3.1 Jigserv Services deal with location, so in order to work, the
Jigserv Services shall need to know User location. As and when User
opens and uses/interacts with the Portal, Jigserv uses the location
information from User’s mobile device or browser (e.g., latitude and
longitude) to tailor the experience of Jigserv Services to User’s
current location (i.e., Portal shall show User a list of nearby Play
Spaces, Events, People and Offers). User’s exact current location
information is NOT shared with others. Additionally, the Portal utilizes
User’s mobile device’s ‘background location’ to provide Jigserv
Services, including to send User notifications about Play Spaces,
Events, People and Offers in the nearby vicinity. If user has
‘background location’ turned on, the Portal will, from time to time,
keep tab about User’s device’s location even if User is not directly
interacting with the Portal.
3.2 User’s real-time location is not shared on the Portal. If User
writes a review or otherwise interacts with a place, other users may
infer that User has been to that location. If User Checks-in at a place,
Portal may show User’s Play Pals that User has been to that place.
3.3 User exact location data is ONLY shared with others when User
proactively decide to "Check In" on the App / Portal to list that User
was at a particular place.
3.4 Each of the User’s check-ins using the App / Portal is saved to
User’s "Check-in History," which allows Users and User’s friends to look
back at all the locations User has checked in since User created the
Account. User can at any time delete any or all of the User’s Check-In
details from the Account.
4. Cookies and Other Technologies
Portal web page flow, deliver ads that relate to User’s interests,
measure the effectiveness of ad campaigns and promote trust and safety.
Jigserv offers certain features that are only available through the use
of a “cookie”. Cookies can also help Jigserv provide information that is
targeted to the User’s interests. Most cookies are “session cookies”,
meaning that they are automatically deleted from the User’s hard drive
at the end of a session. Users are always free to decline Jigserv
cookies by disabling cookies in their internet browser, although in that
case the User may not be able to use certain features on the Portal and
the User may be required to re-enter his password more frequently during
a session. If the User chooses to avail Jigserv Services on the Portal,
Jigserv collects information about User behavior.
4.2 Additionally, the User may encounter "cookies" or other similar
devices on certain pages of the Portal that are placed by third parties.
5. Disclosure to Third Parties
5.1 At times Jigserv may make certain Personal Information of the Users
available to strategic partners or other professional organisations that
work with Jigserv to provide Jigserv Services, or that help Jigserv
market to Users. User’s Personal Information will only be shared by
Jigserv to provide or improve its Jigserv Services and advertising.
5.2 Service Providers
5.2.1 Jigserv shares User’s Personal Information with companies who
provide services such as information processing, extending credit,
fulfilling the Vendor Services availed by the User, managing and
enhancing User data, providing customer service, assessing User
interest in Jigserv Services, and conducting User research or
satisfaction surveys. These companies shall handle User Personal
- 5.3.1 It may be necessary by law, legal process, litigation,
and/or requests from public and government authorities for Jigserv to
disclose User’s Personal Information. Jigserv may also disclose
information about the User if it determines that for purposes of
national security, law enforcement, or other issues of public
importance, disclosure is necessary or appropriate.
- 5.3.2 Jigserv may
also disclose information about the Users if it determines that
disclosure is reasonably necessary to enforce Jigserv terms and
conditions or protect its operations or Users. Additionally, in the
event of a reorganization, merger, or sale Jigserv may transfer any and
all Personal Information Jigserv collects to the relevant third party.
6. Protection of Personal Information
- 6.1 Jigserv has taken adequate
measures to protect the security of User’s Personal Information beyond what
is displayed on the users public profile and to ensure that User’s choices
for its intended use are honored. Jigserv takes robust precautions to
protect User data from loss, misuse, unauthorized access or disclosure,
alteration, or destruction.
- 6.2 Jigserv assures Users that their e-commerce
transactions are safe and secure. When Users place orders or access their
Account information, a secure server software SSL, encrypts their Personal
Information before sending it over the Internet. SSL is currently one of the
safest encryption technologies available.
7. Access to Personal Information
Jigserv provides Users with the means to ensure that their Personal
Information is correct and current. Users may review and update this
information, change their passwords and other details related to their
profile at any time by logging into their Account. User can also make a
request to delete an account by writing to firstname.lastname@example.org
8. Third-Party Sites and Services
8.1 Other portals links that may be linked to the Portal
may collect User’s Personal Information. Jigserv is not responsible for the
privacy practices or the content of those linked portals. Jigserv may
indicate to the User that he is getting linked to a third party portal. The
8.2 Jigserv uses third-party advertising companies to
serve ads when the User visits the Portal. These companies may use
information (not including User name, address, email address, or telephone
number) about User’s visits to this and other portals in order to provide
advertisements about goods and services of interest to the User.
9.1 By using the Portal and/ or by providing his information, the User
consents to the collection and use of the information User discloses on the
The User agrees and acknowledges that his Personal Information collected
through the Portal may be transferred across national boundaries and stored
and processed in any the country around the world. User also acknowledges
that in certain countries or with respect to certain activities, the
collection, transfer, storage, and processing of User information may be
undertaken by trusted third party vendors or agents of Jigserv such as
credit card processors, web hosting providers, communication services, and
web analytic providers, to help facilitate Jigserv in providing certain
without notice. To make sure the Users are aware of changes, if any, Users
- 9.4 By visiting this
Portal, Users agree to be bound by the terms and conditions of this Privacy
Policy. Users are advised to not use or access the Portal, if they do not
- 9.5 Unless
has about the User and User’s Account.
- 9.6 If Jigserv decides to change the
Users are always aware of what information Jigserv collects, how Jigserv
uses it, and under what circumstances Jigserv discloses it.
From time to time, Jigserv may communicate with Users who subscribe to its
Jigserv Services via email or text message. Jigserv provides Users the
opportunity to exercise an opt-out choice if they do not want to receive
non-essential communication from Jigserv, such as emails or updates from
Jigserv regarding new services offered on the Portal or if Users do not want
Jigserv to share their Personal Information with third parties. The opt-out
choice may be exercised by ticking or un-ticking the appropriate box if such
checkbox is available at the points where User’s Personal Information is
collected or by contacting Jigserv at email@example.com Jigserv will
process User’s unsubscribe request as soon as possible and in some
circumstances Users may receive a few more emails until the unsubscribe
request is processed.
- 10.2 If the Users want to remove their contact
information from the Portal or withdraw all consents given by them to
Jigserv, they can do so by writing to firstname.lastname@example.org
11. Limitation of Liability
11.1 Jigserv is not responsible for any breach of security or for
any actions of any third parties that receive the User’s Personal
or elsewhere, Jigserv shall not be held responsible for any loss, damage or
misuse of the User Personal Information, if such loss, damage or misuse is
attributable to a Force Majeure Event (as defined below).
11.3 A “Force
Majeure Event” shall mean any event that is beyond the reasonable control of
Jigserv and shall include, without limitation, sabotage, fire, flood,
explosion, acts of God, civil commotion, strikes, lockouts or industrial
action of any kind, riots, insurrection, war, acts of government, computer
hacking, civil disturbances, unauthorised access to computer data and
storage device, computer crashes, breach of security and encryption, and any
other similar events not within the control of Jigserv and which Jigserv is
not able to overcome. 12. Grievance Officer In accordance with Information
Technology Act 2000 and rules made there under, the name and contact details
of the Grievance Officer are provided below: Vinay Krishna Jigserv Digital
Pvt. Ltd. 104, A N Chambers, 130, Turner Road, Bandra West, Mumbai - 400050,
Maharashtra, India Tel: +91 22 2655 0659 Email: email@example.com
- 12. Privacy Questions. Queries regarding this statement should be directed